EXTERNAL OPERATIONS · B2B · REMOTE

Your team is growing. Your operations need to keep up.

KALEON owns the work that tends to fall between people and tools: contractors, approvals, invoices, vendors, documentation, SOPs and follow-through. Without adding another full-time management layer.

Based in Spain · working remotely with teams across Europe and international markets

OPERATIONS: Contractors, SOPs, Approvals, Invoices, Vendors, Follow-through
10+years in operations and management
1,000+contractors managed
25people led
4working languages

When KALEON helps

When the work exists, but nobody has time to chase it.

You rarely need to redesign the whole company. Usually a few recurring friction points are draining time every week.

01

Everything depends on manual follow-up

Tasks and approvals live across Slack, email, spreadsheets and meetings. Someone has to remember what is missing and who owns it.

02

The contractor lifecycle becomes fragile

Onboarding, offboarding, data changes and payment updates need coordination across People, Operations and Finance.

03

Invoices and vendors get stuck

You need one person to keep context, prepare approvals and close the loop without delays.

04

The process lives in one person’s head

When that person is away, the team improvises. SOPs and trackers turn informal knowledge into a repeatable way of working.

Services

Senior operations support for work that does not justify another full-time hire.

Monthly support for recurring needs and focused projects to fix a specific process. Prices exclude VAT.

01€700 / month

Business operations support

I keep day-to-day operations visible and moving.

  • Task and deadline follow-up
  • Documentation and internal coordination
  • Operational vendor management
02€900 / month

Contractor & remote team support

I organise the operational lifecycle of external collaborators.

  • Onboarding and offboarding
  • Contract and payment changes
  • Operations · Finance · People coordination
03€650 / month

Purchasing, invoices & payments

I coordinate the flow so approvals do not disappear.

  • Vendor requests and data
  • Invoice tracking and follow-up
  • Approval preparation and tracking

Accounting, tax and legal advice are not included.

04€500 / project

Process audit & SOPs

I turn a scattered process into a clear way of working.

  • Process map and friction points
  • SOPs, templates and trackers
  • Structure in Notion or Google Workspace

How I work

Understand it. Join it. Follow through until it is closed.

I do not arrive with a tool migration. First, we get more value from the systems your team already uses.

01 · Diagnose

We review the process, who is involved, what gets stuck and what outcome you need.

02 · Integrate

I join your tools and we define ownership, deliverables and communication rhythm.

03 · Execute

I own the operational follow-through, document what matters and keep the loop closed.

Who is behind KALEON

Operations experience applied to real work, not a slide deck.

EL
Ekaterina LebedevaOperations Partner · KALEON

KALEON is the service brand of Ekaterina Lebedeva, an operations professional with more than ten years of experience across administration, team coordination and international processes.

I have managed operations for more than 1,000 contractors across multiple jurisdictions, coordinating purchasing and approvals across business, legal, compliance and finance. I have also led an operations team of 25 and managed annual operating budgets end to end.

I work especially well with digital, EdTech, HR-tech and SaaS companies operating remotely and looking for more control without building a heavy structure.

Experience
International operations · distributed teams
Education
Economics · Intercultural communication · International markets
Tools
NetSuite · Jira · Notion · Google Workspace · Slack · DocuSign · HiBob
Languages
English · Español · Русский · 日本語

What to expect

I work inside your stackYou do not need to change tools to get started.
Direct contactNo account managers and no rotating profiles.
Clear scopeWe define what I own, what I deliver and what stays out before we start.

Contact

If a process always needs chasing, start there.

Tell me what is happening and what should work better. I reply personally to assess whether KALEON is a good fit.